All posts in “water damage”


Restoration Process: What to expect & timeline example

TN Fire / Water / Storm Damage Restoration Process Step One:

Within minutes from the notice of loss, our Restoration Service Professionals will contact you to arrange for service. You’ll know help is on the way!

D&R Restoration Step Two

As quickly as we receive loss notification, a D&R Restoration Professional will be on-site to start mitigation services. The key to reducing damage and saving money is responding quickly to your damage.


A trained, uniformed, and equipped Restoration Service Professional will walk you through the job process step-by-step, explaining what to expect and the anticipated outcome.

D&R Restoration Team Timeline

Within a few hours of on-site arrival, a verbal briefing of the scope will be communicated to you, your adjuster, and/or property manager.

Restoration Possibility Pre-testing:

A Restoration Service Professional will begin pre-testing for restoration ability by working from the source of the damage outward. If floors or walls show on the specialized equipment as wet inside a wall or under the floor, it has to be taken up to see actual damage and how far the damage has progressed.

20140108_140923 (Large) Floor Water Damage 20140108_133257 (Large)Water trapped on the ceiling collapsed the sheet rock due to water weight.


A Restoration Service Professional will work neatly and efficiently to help you regain control of your property when a damaging event has taken over. They will use state-of-the-art restoration techniques to ensure your property is taken care of right the first time.

20140114_180007 (Large)Different types of Fans and dehumidifiers are placed in specific areas to dry a room out correctly before we can “put back” the room like it was prior to damage.20140116_155201 (Large)



After the work has been completed, a final walk-through will be conducted with you to help ensure your satisfaction.


*Exceptions may apply under certain conditions, such as a local catastrophic event or storm situation.



  • Fire, Smoke & Soot
  • Water Removal & Extraction
  • Dehumidification
  • Mold Mitigation & Remediation
  • Catastrophic Storm Response
  • Move Outs
  • Contents Restoration
  • Electronics and Equipment
  • Document Drying
  • Contents Claim Inventory Service
  • Wind & Hail Damage for any exterior damaged surface