TN Fire / Water / Storm Damage Restoration Process Step One:
Within minutes from the notice of loss, our Restoration Service Professionals will contact you to arrange for service. You’ll know help is on the way!
D&R Restoration Step Two
As quickly as we receive loss notification, a D&R Restoration Professional will be on-site to start mitigation services. The key to reducing damage and saving money is responding quickly to your damage.
A trained, uniformed, and equipped Restoration Service Professional will walk you through the job process step-by-step, explaining what to expect and the anticipated outcome.
D&R Restoration Team Timeline
Within a few hours of on-site arrival, a verbal briefing of the scope will be communicated to you, your adjuster, and/or property manager.
Restoration Possibility Pre-testing:
A Restoration Service Professional will begin pre-testing for restoration ability by working from the source of the damage outward. If floors or walls show on the specialized equipment as wet inside a wall or under the floor, it has to be taken up to see actual damage and how far the damage has progressed.
CLEANING, DRYING, RESTORATION & DEODORIZATION:
A Restoration Service Professional will work neatly and efficiently to help you regain control of your property when a damaging event has taken over. They will use state-of-the-art restoration techniques to ensure your property is taken care of right the first time.
After the work has been completed, a final walk-through will be conducted with you to help ensure your satisfaction.
*Exceptions may apply under certain conditions, such as a local catastrophic event or storm situation.
OTHER TYPES OF RESTORATION SERVICES
- Fire, Smoke & Soot
- Water Removal & Extraction
- Mold Mitigation & Remediation
- Catastrophic Storm Response
- Move Outs
- Contents Restoration
- Electronics and Equipment
- Document Drying
- Contents Claim Inventory Service
- Wind & Hail Damage for any exterior damaged surface